Digital marketing account manager

Roarads is a sales-focused digital marketing agency working with both local and global clients, including Mercedes-Benz, Sea Breeze, Hertz, Reportage Group, BI Group. We specialize in creating impactful digital marketing campaigns that deliver measurable business results and help leading brands grow their presence online.

We are now seeking a motivated and experienced Digital Marketing Account Manager (Client Services Manager) to join our team. This role is key to managing client relationships, coordinating between clients and internal teams, and ensuring smooth project delivery across our global and local accounts.

Key Responsibilities:

• Serve as the main point of contact for assigned clients, ensuring all requests and feedback are clearly communicated and delivered to internal teams.
• Build and maintain strong, long-term relationships with clients based on trust, transparency, and results.
• Collaborate closely with designers, content creators, media buyers, and developers to deliver high-quality marketing solutions.
• Ensure clear communication between clients and internal departments to meet project timelines and objectives.
• Monitor ongoing projects, prepare reports, and identify new growth opportunities within existing accounts.
• Contribute to improving client satisfaction and retention by providing excellent service and proactive support.

Qualifications:

• Minimum 1 year of experience in Account Management or Client Services (preferably in a digital marketing or creative agency).
• Fluent in English and Russian (both written and spoken).
• Strong communication, presentation, and organizational skills.
• Proven experience managing client requests and coordinating with cross-functional teams.
• Bachelor’s degree in Marketing, Business, Communications, or a related field is preferred.

What We Offer:

• Competitive compensation based on experience and performance.
• Opportunity to work with well-known global and local brands.
• Supportive, creative, and collaborative team environment.
• Professional growth and career development within a global agency.

Send your resume and a short cover letter to the e-mail address in the Apply for job button with the subject line “Digital Marketing Account Manager”.