Ассистент менеджера ресторана

Əsas vəzifələr

• Support the Restaurant Manager in overseeing daily restaurant operations.
• Ensure a consistently high level of service and guest satisfaction.
• Lead, motivate, and support the restaurant team during daily operations.
• Assist with staff scheduling, training, coaching, and performance management.
• Ensure all service standards, hotel policies, and operating procedures are followed.
• Welcome and interact with guests, ensuring their needs are anticipated and addressed.
• Handle guest feedback and complaints professionally and promptly.
• Coordinate closely with the kitchen and other hotel departments to ensure smooth service.
• Monitor restaurant cleanliness, presentation, and overall ambiance.
• Assist with monitoring sales, costs, stock levels, and operational performance.
• Support upselling initiatives and activities aimed at maximizing restaurant revenue.
• Ensure compliance with food safety, hygiene, health, and safety standards.
• Assist with special events, promotions, and VIP guest arrangements.
• Step in for the Restaurant Manager when required.

Tələblər

• Previous experience in a supervisory or management role within a hotel or high-end restaurant.
• Strong passion for hospitality and delivering exceptional guest experiences.
• Excellent communication and interpersonal skills.
• Proven ability to lead and motivate a team.