Vakansiya haqqında

Company Description

Matanat A is a pioneering manufacturer of cement- and gypsum-based products in Azerbaijan, established in 2000 and rapidly developed through innovative technologies. The company operates modern, technologically advanced plants whose products are widely used both domestically and internationally, positioning Matanat A as a leading player in its sector.

The company currently operates across 3 systems and 24 product groups, offering over 200 brands and nearly 1,000 product types to deliver comprehensive, high-quality solutions to customers. Matanat A has also launched the first modern gypsum plant in the Caucasus, the “AĞDAĞ” factory, utilizing German digital automation technology to produce advanced gypsum-based materials.

Matanat A continues to expand internationally, exporting to markets including Russia, Kazakhstan, Georgia, Turkmenistan, Iran, and Ukraine while maintaining contemporary international business and quality standards.

Role Description

Matanat A is seeking an experienced Quality Assurance Manager to lead the development, implementation, standardization, and continuous improvement of the company’s Quality Management System (QMS) and Integrated Management System (IMS).

This is a full-time, on-site role based in Baku.

The Quality Assurance Manager will work closely with all departments to analyze and standardize business processes, develop process maps, policies, procedures, Standard Operating Procedures (SOPs), work instructions, forms, and other controlled documentation, and ensure that company-wide processes comply with internal requirements and applicable international standards.

A key responsibility of the role will be to review existing departmental workflows, document AS-IS processes, identify gaps, risks, inefficiencies, and control weaknesses, and support the development of improved TO-BE processes.

The manager will coordinate the identification of key business processes, process owners, responsibilities, controls, and Key Performance Indicators (KPIs) and monitor process performance to support continuous improvement.

The role will also oversee the company’s document control system, ensuring the proper preparation, review, approval, revision, distribution, version control, and archiving of QMS and IMS documentation.

The Quality Assurance Manager will develop and coordinate the annual Internal Audit Program, conduct and oversee process and compliance audits, identify non-conformities, lead Root Cause Analysis, and manage Corrective and Preventive Actions (CAPA) through completion and effectiveness verification.

The position will ensure compliance with ISO 9001, ISO 45001, ISO 14001, and other applicable management system requirements and will coordinate preparation for external audits and certification activities.

The manager will also collect and analyze quality and process performance data, prepare management review materials and regular reports, and provide recommendations to senior management regarding process performance, risks, non-conformities, and improvement opportunities.

In addition, the role will lead quality awareness initiatives and training programs, ensuring that employees understand relevant procedures, process requirements, quality standards, and their responsibilities within the Quality Management System.

Qualifications

Bachelor’s degree in Business Administration, Management, Economics, Industrial Engineering, Quality Management, or a related field.
Minimum 5 years of professional experience in Quality Assurance, Quality Management Systems, Business Process Management, or a related field.
Strong practical knowledge of Quality Management Systems (QMS) and Integrated Management Systems.
Proven hands-on experience in developing policies, procedures, SOPs, work instructions, forms, and other controlled documentation.
Strong experience in business process mapping, workflow analysis, process documentation, and process improvement.
Ability to analyze departmental workflows and develop clear AS-IS and TO-BE process maps.
Practical knowledge of ISO 9001:2015; knowledge of ISO 45001 and ISO 14001 is highly preferred.
Experience in planning and conducting internal audits and process audits.
Strong knowledge of Non-Conformity Management, CAPA, Root Cause Analysis, and Continuous Improvement methodologies.
Experience in establishing, monitoring, and analyzing process KPIs and quality performance indicators.
Strong knowledge of document control and QMS documentation management.
Proficiency in Microsoft Office, Microsoft Visio, and Draw.io or similar process-mapping tools.
Ability to work effectively with automated information and document management systems.
Excellent analytical, organizational, problem-solving, and decision-making skills.
Strong professional communication and business writing skills.
Ability to collaborate with different departments and effectively communicate with senior management and process owners.
Previous team management or supervisory experience is highly preferred.
Fluency in Azerbaijani; working proficiency in English and/or Russian is considered an advantage.
Relevant professional certifications such as ISO 9001:2015 Lead Auditor, ISO 9001:2015 Internal Auditor, ISO 19011 Auditing Management Systems, Business Process Management (BPM), Process Management, or QMS Design & Documentation will be considered a strong advantage.