Call center agent

Key Responsibilities:

• Handle incoming calls and respond to inquiries in a professional and courteous manner.
• Provide accurate information and assistance to callers.
• Record and report all relevant information in accordance with internal procedures.
• Maintain strict confidentiality of all work-related information.
• Follow established procedures, instructions, and communication standards.
• Ensure professional communication and a high level of service at all times.

Requirements:

• Fluent in Azerbaijani, Russian, and English.
• Previous work experience is required.
• Willingness to work night shifts.
• Excellent communication skills.
• High level of responsibility, discipline, and attention to detail.
• Ability to maintain strict confidentiality.
• Professional attitude and ability to work under pressure.

All candidates meeting the requirements are requested to send their Application Forms/CVs to the e-mail address in the Apply for job button with the reference “Call Center Agent” in the email subject line.

Please be advised that only shortlisted candidates (CVs corresponding to all requirements) will be contacted.