Rezervasiya agenti

Vakansiya haqqında

Handle room reservation, rate, and hotel information inquiries promptly and professionally via phone and email.
Make and manage reservations for Leisure, Business Travel, Corporate, Group, and Wholesale market segments.
Accurately record and update reservation details in the Central Reservation System (RASAWEB) and Property Management System.
Ensure reservation confirmations are issued accurately and on time.
Monitor waitlisted reservations and support room revenue optimization.
Provide professional guest service in line with Fairmont brand standards and LQA requirements.
Monitor special promotions and communicate relevant information to operational departments.
Maintain accurate filing of reports and reservation documentation.
Support the Reservations team with daily operations and participate in meetings and training sessions.
Report operational or technical issues to the direct supervisor in a timely manner.
Perform other duties assigned by the direct manager.

Previous experience in a Reservations or relevant hotel position is preferred.
Proficient in Microsoft Windows and relevant computer applications.
Excellent written and verbal communication skills.
Strong interpersonal, organizational, and problem-solving skills.
Highly responsible, reliable, and detail-oriented.
Ability to focus on guest needs while remaining calm, courteous, and professional at all times.
Professional telephone etiquette and excellent command of English, Azerbaijani, and Russian languages.
Strong team player with the ability to work independently in a fast-paced and multicultural environment.

Handle room reservation, rate, and hotel information inquiries promptly and professionally via phone and email.
Make and manage reservations for Leisure, Business Travel, Corporate, Group, and Wholesale market segments.
Accurately record and update reservation details in the Central Reservation System (RASAWEB) and Property Management System.
Ensure reservation confirmations are issued accurately and on time.
Monitor waitlisted reservations and support room revenue optimization.
Provide professional guest service in line with Fairmont brand standards and LQA requirements.
Monitor special promotions and communicate relevant information to operational departments.
Maintain accurate filing of reports and reservation documentation.
Support the Reservations team with daily operations and participate in meetings and training sessions.
Report operational or technical issues to the direct supervisor in a timely manner.
Perform other duties assigned by the direct manager.

Previous experience in a Reservations or relevant hotel position is preferred.
Proficient in Microsoft Windows and relevant computer applications.
Excellent written and verbal communication skills.
Strong interpersonal, organizational, and problem-solving skills.
Highly responsible, reliable, and detail-oriented.
Ability to focus on guest needs while remaining calm, courteous, and professional at all times.
Professional telephone etiquette and excellent command of English, Azerbaijani, and Russian languages.
Strong team player with the ability to work independently in a fast-paced and multicultural environment.

Bu vakansiyaya uyğunsan?

CV‑ni yüklə — 10 saniyəyə uyğunluq faizini, bazar dəyərini və CV‑də çatışmayanı gör.

Yerləşmə

Bakı, Flame Towers, 1A Mehdi Huseyn St

Məşğulluq

Tam ştat

Əməkhaqqı

Göstərilməyib

Yerləşdirilib

16 sentyabr 2026

Dillər

English, Azerbaijani, Russian