Менеджер по операциям

Əsas vəzifələr

• Take ownership of safety and driver engagement strategy in Baku, ensuring strong alignment between local and HQ teams.
• Analyse data to improve driver safety, engagement, and overall marketplace health, monitoring key KPIs and identifying trends, risks, and improvement opportunities.
• Design and implement local safety initiatives to reduce incidents and improve platform trust.
• Develop and execute driver engagement programs to improve retention, satisfaction, and performance.
• Collaborate with Support, Policy, and Product teams to ensure effective incident management and continuous safety improvements.
• Build and maintain relationships with local stakeholders, including authorities and regulatory bodies.

Tələblər

• 3–5+ years of experience in Operations, Program Management, Consulting, or a related field, with prior experience in an operations management or team leadership role.
• Bachelor's degree or higher in Economics, Finance, or another analytical subject.
• Highly analytical with a data-driven mindset and strong Excel/Google Sheets skills, comfortable developing analytical and decision frameworks.
• Professional fluency in Azerbaijani and English, both written and spoken.
• Strong leader and collaborator with excellent communication and problem-solving skills.
• Strong sense of ownership with a hands-on approach to driving execution.

Bilik və bacarıqlar

• azərbaycan dili
• ingilis dili