Office Manager

Company Description You Will Speak is an English language learning organization focused on creating a supportive environment where learners and educators can achieve their language goals. The team works with kids and adults,training teachers to deliver high-quality, impactful instruction. The organization is committed to motivating learners to become life-long, independent users of English rather than focusing only on short-term academic objectives. You Will Speak promotes a collaborative, growth-oriented culture where both staff and students experience a distinct and engaging approach to language learning.

Role Description The Office Manager at You Will Speak is a full-time (10:00-19:00) on-site role based in Baku, Istiglaliyyat 31 responsible for ensuring smooth day-to-day operations of the learning center. This role includes managing office administration, maintaining office equipment and supplies, coordinating schedules and meetings, and overseeing basic record-keeping and documentation. The Office Manager will handle incoming inquiries, support visitors and learners, and collaborate with educators and leadership to facilitate classes and events. The role also involves supporting customer service activities, monitoring office processes for efficiency, and contributing to a welcoming, organized environment for staff and students.

Qualifications

• Strong Communication skills, including clear verbal and written interactions with staff, learners, and visitors.
• Proficiency in Administrative Assistance and Office Administration tasks such as scheduling, record-keeping, and organizing documents.
• Ability to operate and maintain Office Equipment and manage office supplies efficiently.
• Customer Service skills to respond to inquiries, support learners and families, and provide a positive front-office experience.
• Previous experience in office or school administration, ideally in an educational or training environment.
• Solid organizational and time-management skills, with attention to detail and the ability to manage multiple priorities.
• Comfort with basic computer applications (e.g., email, spreadsheets, word processing); familiarity with office management software is an advantage.
• Ability to work collaboratively in a diverse team and maintain a professional and learner-centered atmosphere.