Менеджер по работе с клиентами в маркетинге

Location: Baku, Azerbaijan

Type: Full-time

Role Overview:

• As a Marketing Account Manager, you will be responsible for maintaining strong relationships with clients, overseeing marketing projects, and managing online communities to enhance brand engagement. You will act as a bridge between clients and internal teams while also ensuring that brand communities are active, engaged, and aligned with brand strategies.

Key Responsibilities:

• Manage and respond to client requests, assessing their needs and converting opportunities into successful partnerships.
• Build and maintain strong, long-term relationships with clients by understanding their business goals, brand positioning, and marketing objectives.
• Prepare cost estimates, develop project budgets, and monitor performance
• Track client requests and manage project workflows
• Maintain and oversee project documentation, ensuring accurate records and smooth information flow between teams.
• Coordinate the planning, execution, and evaluation of marketing projects from initiation to completion.
• Collaborate closely with internal teams, including digital, creative, and events departments, to deliver integrated and high-quality marketing solutions.
• Ensure all projects are delivered on time, within budget, and in alignment with client expectations and strategic objectives.
• Participate in new client tenders, preparing proposals and supporting documentation.
• Support contract preparation, negotiations, and onboarding processes for new clients
• Identify and engage potential new clients, nurturing leads to converting them into active partnerships.

Qualifications:

• Minimum 2 years of proven experience in marketing, account management, community management with a demonstrated track record of successfully managing client accounts and marketing projects.
• Excellent communication and relationship-building skills, both with clients and online communities.
• Ability to manage multiple projects simultaneously and work effectively under deadlines.
• Creative problem-solving skills and a proactive approach to client and community needs.
• Proficiency in Microsoft Office tools, particularly Excel, Word, and PowerPoint.
• Fluent communication in Azerbaijani, English, and Russian (for communication with international clients) is required.

​​​​​​​Nice to Have:

• Prior experience working in a marketing or advertising agency.

Compensation and Benefits:

• Competitive salary and incentives
• Probation Period: 3 months, during which performance will be closely evaluated.
• Opportunity to work with a talented team in a collaborative work environment.
• Professional development and growth opportunities.
• Work on diverse and impactful projects that make a difference.

To apply, please send your CV to the e-mail address in the Apply for job button with the subject “Marketing Account Manager”.