Менеджер ресторана

Position Overview

The Restaurant Manager is responsible for the smooth and efficient operation of the restaurant, ensuring exceptional guest experiences while maintaining the highest standards of service, quality, and hospitality.

Key Responsibilities

• Oversee the day-to-day operations of the restaurant and ensure a consistently high level of service.
• Lead, motivate, and develop the restaurant team to achieve operational and guest satisfaction goals.
• Ensure compliance with Fairmont standards, hotel policies, and health and safety regulations.
• Monitor guest satisfaction and handle feedback professionally and efficiently.
• Manage restaurant staffing, scheduling, training, and performance.
• Work closely with the culinary team to ensure excellent food quality, presentation, and service.
• Monitor sales, costs, inventory, and overall restaurant performance.
• Support the achievement of revenue and profitability targets.
• Implement and maintain service standards and operational procedures.
• Build strong relationships with guests and create memorable dining experiences.
• Coordinate with other hotel departments to ensure seamless operations.
• Assist with menu promotions, special events, and initiatives to drive revenue and guest engagement.

Candidate Profile

• Previous experience as a Restaurant Manager or in a similar supervisory role within a luxury or upscale hotel or restaurant.
• Strong leadership and team-management skills.
• Excellent communication and interpersonal skills.
• Passion for hospitality and delivering exceptional guest experiences.
• Strong knowledge of restaurant operations and service standards.