Ofisiant

Job responsibilities

• To follow proper payroll and uniform procedures.
• To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.
• To anticipate and service of guests' requirements before requests is necessary.
• To serve and clear food and beverage items in an unobtrusive and professional manner.
• To be familiar with the beverage service including stemware used and appropriates garnishes.
• To utilize a "Captain's Pad" correctly and for the sake of communication.
• To complete opening and closing side work as assigned and has all tables set according to standard.
• To present menus and explanations for all menu items as well as specials of the day.
• To present children's menus, when appropriate, and describe specials.
• To utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
• To carry trays, bus and reset tables with linen, china, glass and silver.
• To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
• To ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
• To service all needs for private dining room or private function.
• To report any accident or guest complaint immediately, no matter how minor, to a manager.
• To recognize and address potential disruptive or undesirable guests.
• To respond properly in any hotel emergency or safety situation.
• To move tables and chairs
• To breakdown any buffets, displays or side stations when needed
• To clean service area when needed.
• To perform other tasks or projects as assigned by hotel management.
• To retrieve and stock all linen, china, silver, glassware and food and beverage items.
• To provide unobtrusive and professional service.
• To serve a dish to guests while explaining the contents and preparation.
• To provide water, bread and butter service throughout the meal to guests.
• To offer coffee or tea and serve any requested according to Jumeirah standards.
• To report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
• To carry and break down trays properly and safely.
• To clear tables and reset them for specific number of persons.
• To provide quick and attentive assistance to any mishap in the restaurant.
• To sweep/vacuum the floor before a shift if needed.
• To attends all the training subjects to the service colleagues and follows all rules and policies of the hotel
• To handle cash and credit card procedures according to the guidelines of the accounting department
• To identify potential problems and ask for assistance before breakdown occurs
• To provide lateral service within the hotel whenever needed
• Must be lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.
• Must be able to perform any other duties as may reasonably be requested by the management.

Requirements

• Higher Education or Equivalent
• Ability to handle large restaurants and guest volumes on a daily basis.
• Should be able to work under pressure in a customer service environment
• Minimum 1 year experience working in a 5 star hotel environment or luxury restaurant.
• English communication spoken, reading and writing skills.
• Good communication skills
• Good team player.

Conditions:

• Medical insurance
• #accommodation
• #Transportation

Interested candidates can apply by clicking the link provided in the "Apply" button.