Специалист по логистическим операциям

Arkas Logistics is seeking a Logistics Operations Specialist to join our growing global team.

If you have experience in international freight forwarding and are passionate about managing logistics operations while delivering efficient, customer-focused solutions, we would be delighted to hear from you.

Key Responsibilities:

• Managing and coordinating freight forwarding operations,
• Handling the operational process from booking to cargo delivery,
• Responding to customers’ operational needs, issues, and expectations with a customer satisfaction-oriented approach,
• Maintaining active communication and relationships with customers,
• Providing proactive and up-to-date operational information to customers,
• Ensuring a high level of customer satisfaction,
• Following up operational processes in cooperation with the Sales and Pricing teams.

Qualifications & Skills:

• Minimum 3 years of experience in freight forwarding,
• Ability to adapt to a fast-paced working environment,
• Strong knowledge of shipping line systems and portals,
• Knowledge of operational processes,
• Knowledge of documentation processes,
• No travel restrictions,

Arkas Logistics was founded in 1989 under the umbrella of one of Turkey’s pioneering holdings, Arkas Holding which currently operates in 23 countries with 59 offices, 14 of which are in Turkey. Headquartered in Izmir, Arkas is an international holding that employs 7,300 people in its 66 companies. We are providing a quarter-century of experience in transport services by sea, air, land, and railroad for both standard and bulk cargo, as well as multimodal and tailored project transport, forwarding, and warehousing services.

With its 706 railcars, 1,250 open containers suitable for railway transport, approximately 500 towing trucks, numerous loading-unloading equipment and vehicles, as well as its vast warehousing facilities, Arkas Logistics is providing tailor-made transport services to its customers. Investing continuously for the future, Arkas Logistics is growing as a global logistics company providing swift, reliable, and quality services both at home and abroad. Arkas Logistics is providing employment for 100 people in its offices in Azerbaijan, Russia, Ukraine, Georgia, Kazakhstan, China, Greece and USA and serves in other trade capitals where Arkas offices currently do not exist, through strong partnerships and networks it has established.