Специалист поддержки

в Yango

Локация
Азербайджан
Опыт
Junior
Занятость
Полная занятость
Зарплата
Не указана
Опубликовано
7 апреля 2026
Языки
Turkish, Russian, English

Навыки и технологии

О роли

Yango is hiring a Support Specialist to assist our users and partners by responding to inquiries, conducting outbound calls, and collecting feedback to support continuous improvement.

You will be responsible for

  • Responding to user queries via phone, email, and chat in a timely and accurate manner
  • Making outbound calls to users and partners to follow up on support issues
  • Sharing feature requests and effective workarounds with internal teams
  • Gathering customer feedback and forwarding it to product, sales, and marketing functions

You might be a fit if you have

  • Experience supporting customers in a fast-paced environment
  • Strong problem-solving and conflict management skills
  • Proficiency in Turkish and Russian or English
  • The ability to communicate clearly and write quickly and accurately

Explore our benefits

  • Life in balance with Yango We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important
  • Psychological support Available in different languages to support you when you need it most
  • Life and private health cover Life and private health insurance

*different conditions apply based on hiring location and position type

О компании

Yango
IT Services and IT Consulting · 1,001-5,000

Empowering Communities Through Global Innovations Yango is a tech company that transforms globally sourced technologies into everyday services, enriching local communities. We reshape and enhance leading cutting-edge technologies from around the world into seamlessly integrated services for daily use across diverse regions. Our services include ride-hailing, food delivery, last-mile delivery, scooter-sharing, and a fintech platform.

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