Account menecer

Responsible for managing assigned customer accounts, developing strong client relationships, identifying new business opportunities and driving revenue growth. The role acts as the primary commercial point of contact for customers and works closely with Delivery and other internal teams to develop solutions, prepare proposals, close opportunities and support long-term customer success.

Job responsibilities

• Build and maintain strong relationships with key customers and stakeholders.
• Act as the primary commercial contact for assigned accounts and understand customer needs, challenges and business objectives
• Proactively identify and develop new business opportunities within existing and new accounts.
• Manage the sales cycle from initial customer engagement and opportunity qualification through proposal, negotiation and customer approval.
• Work closely with Delivery Teams to define customer needs, high-level scope, effort estimates, timelines and solution assumptions.
• Prepare and present commercial proposals, including scope, pricing and timelines, and coordinate required internal validation.
• Lead commercial negotiations and coordinate proposal revisions, optimisation and customer feedback.
• Maintain accurate CRM pipeline and opportunity information and ensure regular follow-up with customers.
• Coordinate with Delivery, PMO, Finance, Legal and other internal teams to ensure solution feasibility and smooth handover from sales to delivery.
• Monitor customer satisfaction and maintain ongoing engagement throughout and after project delivery.
• Identify upsell and cross-sell opportunities and drive long-term account development and revenue growth.

Requirements

• Bachelor's degree in Business, IT, Engineering or a related field.
• 4+ years of experience in solution-based B2B sales, professional services, account management, business development or consulting. Experience in technology, IT, digital transformation, energy or B2B professional services is an advantage.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, negotiation and presentation skills
• Strong relationship-building and stakeholder-management skills.
• Ability to understand and articulate technical or solution-based offerings.
• Experience working with CRM tools and managing sales pipelines.
• Ability to manage multiple opportunities and priorities simultaneously
• Results-driven, commercially focused, proactive and accountable mindset.
• Ability to work effectively across customer and internal teams and translate business needs into commercially viable solution opportunities. High level of ownership, accuracy and customer focus.

Interested candidates can send their CV to the e-mail address in the Apply for job button.