Отвечает на телефонные запросы абонентов и требуется высокая коммуникативная способность в области обслуживания клиентов.
О роли
Part time!!!
Professional dispatching company providing remote dispatch and customer service solutions for home service businesses across the United States.
We are looking for a reliable and motivated Trilingual Dispatcher to join our team and work with US-based clients.
Languages Required
- 🇦🇿 Azerbaijani — fluent
- 🇹🇷 Turkish — fluent
- 🇺🇸 English — strong spoken and written English
Responsibilities
- Answer incoming calls from customers in the United States
- Communicate with customers professionally and politely
- Schedule and confirm service appointments
- Communicate with technicians and coordinate their schedules
- Receive and process new service requests
- Follow up with customers regarding appointments
- Update customer information in the CRM
- Handle basic customer questions and requests
- Make outbound calls when necessary
- Maintain a professional relationship with customers and technicians
Requirements
- Fluent Azerbaijani and Turkish
- Strong spoken English with clear pronunciation
- Good communication and customer service skills
- Comfortable speaking with US customers over the phone
- Reliable internet connection and a quiet place to work
- Computer/laptop and headset
- Ability to work independently
- Responsible, punctual and organized
- Previous experience in customer service, call center, sales, appointment setting or dispatching is a plus
8am-12pm
California working time
Part time!!!
Professional dispatching company providing remote dispatch and customer service solutions for home service businesses across the United States.
We are looking for a reliable and motivated Trilingual Dispatcher to join our team and work with US-based clients.
Languages Required
- 🇦🇿 Azerbaijani — fluent
- 🇹🇷 Turkish — fluent
- 🇺🇸 English — strong spoken and written English
Responsibilities
- Answer incoming calls from customers in the United States
- Communicate with customers professionally and politely
- Schedule and confirm service appointments
- Communicate with technicians and coordinate their schedules
- Receive and process new service requests
- Follow up with customers regarding appointments
- Update customer information in the CRM
- Handle basic customer questions and requests
- Make outbound calls when necessary
- Maintain a professional relationship with customers and technicians
Requirements
- Fluent Azerbaijani and Turkish
- Strong spoken English with clear pronunciation
- Good communication and customer service skills
- Comfortable speaking with US customers over the phone
- Reliable internet connection and a quiet place to work
- Computer/laptop and headset
- Ability to work independently
- Responsible, punctual and organized
- Previous experience in customer service, call center, sales, appointment setting or dispatching is a plus
8am-12pm
California working time
Навыки и технологии
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Организует прием пациентов и выполняет административные задачи в клинике, требуется хорошее общение.
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